See information below:
Customers have two options: They can return the scooter to any Target store for a full refund, OR, they can contact a Pulse Scooters representative, box the scooter and Pulse Scooters will send FedEx to retrieve it from the customer at no cost. Once the scooter is received, Pulse Scooters will process a refund check for the full purchase amount (check processing normally takes 3-4 weeks).
U.S. Consumer Product Safety Commission – Fast Track Recall
Recall Date: January 24, 2017
Recall Number: 17-072
Pulse Performance Recalls Children’s Electric Scooters Due to Fall Hazard; Sold Exclusively at Target
Name of Product: Children’s electric scooters
Hazard: The knuckle that joins the wheel to the axle can break, posing a fall hazard to the rider.
Consumers should immediately take the recalled scooters away from children and contact Pulse Performance Products for a full refund.
Consumer Contact: Pulse Performance Products toll-free at 866-434-6067 from 7:30 a.m. to 4 p.m. PT Monday through Friday or online at www.pulsescooters.com and click on “CPSC Safety Recalls” for more information.
Units: About 8,900
Description: This recall involves Pulse Safe Start Transform electric scooters for children with manufacturing date codes between September 10, 2016 and October 11, 2016. The date code is printed on a label located under the platform in format XX(month)/XX(day)/2016 – 066QY. The scooters were sold in blue and have two wheels in front and one in the rear.
Incidents/Injuries: None reported
Sold exclusively at: Target stores nationwide from October 2016 through November 2016 for about $100.
Manufacturer: Pulse Performance Products, a division of Bravo Sports, of Santa Fe Springs, Calif.
Importer/Distributor: Target Corp., of Minneapolis, Minn.
Manufactured in: China
Photo 1: Pulse Safe Start Transform electric scooter in blue
Photo 2: Label located under the platform with the date code
This recall was conducted, voluntarily by the company, under CPSC’s Fast Track Recall process. Fast Track recalls are initiated by firms, who commit to work with CPSC to quickly announce the recall and remedy to protect consumers.
About U.S. CPSC:
The U.S. Consumer Product Safety Commission is charged with protecting the public from unreasonable risks of injury or death associated with the use of thousands of types of consumer products under the agency’s jurisdiction. Deaths, injuries, and property damage from consumer product incidents cost the nation more than $1 trillion annually. CPSC is committed to protecting consumers and families from products that pose a fire, electrical, chemical or mechanical hazard. CPSC’s work to ensure the safety of consumer products - such as toys, cribs, power tools, cigarette lighters and household chemicals – contributed to a decline in the rate of deaths and injuries associated with consumer products over the past 40 years.
Federal law bars any person from selling products subject to a publicly-announced voluntary recall by a manufacturer or a mandatory recall ordered by the Commission.
To report a dangerous product or a product-related injury go online to www.SaferProducts.gov or call CPSC’s Hotline at 800-638-2772 or teletypewriter at 301-595-7054 for the hearing impaired. Consumers can obtain news release and recall information at www.cpsc.gov, on Twitter @USCPSC or by subscribing to CPSC’s free e-mail newsletters.
CPSC Consumer Information Hotline
Contact us at this toll-free number if you have questions about a recall:
800-638-2772 (TTY 301-595-7054)
Times: 8 a.m. – 5:30 p.m. ET; Messages can be left anytime
Call to get product safety and other agency information and to report unsafe products.
Please use the phone numbers below for all media requests.